Privacy Policy
DATA PRIVACY NOTICE
At ShoppersStop, we understand the importance of your privacy and are committed to protecting your personal information. This Data Privacy Notice explains how we collect, use, and safeguard the information you provide when you interact with our website, shoppersstopafrica.net. We encourage you to read this notice carefully to understand our practices regarding your data.
INFORMATION WE COLLECT
We collect information to enhance your shopping experience, process your orders, and provide personalized services. This includes details you provide when creating an account, such as your name, email address, and password. When you place an order, we collect information necessary to fulfill that order, including your delivery address, billing address, phone number, and payment details. We also gather information about your interactions with our website, such as browsing history, search queries, and product views. If you contact us for support or inquiries, we collect communication information, including email correspondence and call logs. Additionally, we collect technical information about your device and browser for website optimization and security purposes.
HOW WE USE YOUR INFORMATION
We use your information for various purposes, including order fulfillment, account management, customer support, marketing and promotions, website improvement, and legal compliance. This allows us to process and deliver your orders, manage your account, respond to your inquiries, send you promotional materials with your consent, analyze website usage, and comply with legal obligations.
CONSENT AND DATA USE
We collect, use, and disclose your personal information with your consent or as permitted or required by law. Your consent may be express or implied, depending on the circumstances and the sensitivity of the information. For example, by making a purchase on our website, you imply consent for us to collect, use, and disclose your information to fulfill your order. If you provide personal information about another person, we assume you have their consent for us to collect, use, and disclose their information as described in this policy. By providing personal information to ShoppersStop (e.g., subscribing to promotional emails), you consent to its collection, use, and disclosure as outlined in this policy.
You can withdraw consent by contacting us. Withdrawing consent may affect service provision. We may collect, use, or disclose data without consent in legal situations like debt collection or court orders.
INFORMATION SHARING PRACTICES
We share your information only as necessary to provide our services and fulfill your orders. This includes sharing information with:
- Payment processors to handle your transactions securely.
- Shipping providers to ensure your orders are delivered efficiently.
- Service providers who assist us with website maintenance, data analysis, and marketing.
- Legal authorities when required to comply with legal obligations or protect our rights.
ShoppersStop does not sell, rent, or trade your personal information to third parties for marketing purposes.
DATA SECURITY
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security audits.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you. Request corrections to any inaccurate or incomplete personal information.
- Request the deletion of your personal information, subject to legal limitations.
- Object to the processing of your personal information for marketing purposes.
To exercise these rights, please contact us.
UPDATES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
CONTACT US
If you have any questions or concerns about this privacy policy, please contact us at
